Oct 22nd – nearing our 1 year accident anniversary
As the title states – We are nearing our 1 year accident anniversary. It hasn’t been easy for me to grasp everything that has surrounded the incident. After the accident, as some of you may know, I was unlawfully arrested and brought to Nyack Montefiore’s behavioral unit. During that time period, we had some 40 or so customers waiting for their orders.
After being held in their custody for 21 days, it impacted our supply chain tremendously, so much so that we are still financially paying for the damages. There have been a lot of rumors swirling around the internet about our customer service in which we solely take responsibility for. I would rather not go into the specifics of the accident as if you have kept up with our Blog you should be up to speed.
Financially, we are no where where we want to be and it has begun harming our customers as we are not able to pay for bills. We have moved out of our facility and the office has been moved to the house for the time being. During these difficult times we appreciate everyone’s discretion; as nobody, including myself, can fully wrap their heads around the catastrophic damages that occurred thereafter.
After suffering nearly a 44% decrease in sales year over and very damaging commentary on the internet, it hasn’t been easy for me to swallow all of the negative commentary and some 60k worth of charge-backs during the short but harmful time period.
With that being said, we are looking forward to a new year, filled with less surprises hopefully.